Privacy Policy

This is the web site of Stay With Style ACN 153 382 122
This privacy statement covers the site www.staywithstyle.com.
Because this Web site wants to demonstrate its commitment to our users’ privacy, it has agreed to disclose its information practices

If users have any questions or suggestions regarding our privacy policy, please contact:

Stay With Style
PO BOX 2154
St Kilda West, Victoria, 3182

E-mail info@staywithstyle.com.au
Phone 03 95253389

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address

Information Collection on booking;

Stay with Style successfully obtains information of users at different points from our website, the personal data will be incorporated into a file. The person responsible for the file is Stay With Style. The user is expected to provide true, exact, complete and current information.

We request personal information on the booking and registration forms. A user must provide contact information (such as name, e-mail, passport number and address) and in some cases financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill the customer’s requests. If we have trouble processing a booking, the information is used to contact the user.

Personal information such as name, email, passport number, age, gender and contact details maybe shared with the owner of the apartment. We encourage you to contact the owner regarding the use of your personal information. The information we collect is used only for booking purposes, to notify you of your reservation status and to ask for feedback about your stay and is not shared with any other party. All credit card processing is done by Stay With Style. If payment is made through our automatic payment system then the credit card processing is done by Pay Pal or Stripe.

Owner Information:

We request personal information from owners as part of our booking system. Information such as name, address of apartment booked, telephone number, mobile phone number and email address and shared with the customer after payment has been received in order to complete the booking process. We use this information to contact an owner only for business purposes relating to their apartment and booking reservations. No owner information is shared with any third party .

What we use the information for:

Reservations;

Personal information is used only to realize the services offered on our website. Information such as name, email and postal addresses, but excepting bank data and credit card information is made available only to the providers of those services.

Profile;

We store information that we collect through log files to create a profile of our users. A profile is stored information that we keep on the entirety of our users that detail their viewing preferences. Consequently, collected information is not tied to the user’s personally identifiable information. We do not share our customer profile with other third parties. We do store the personal information of our customers in order to process our customer’s requests. We provide customer’s personal information, such as name, e-mail, address, but not credit card data or other payment related data, to third parties. No other third parties are informed about our customers or of our customer’s personal data.

Cookies

A cookie is a piece of data stored on the users computer tied to information about the user. We may, from time to time, use "cookies" to store your preferences, record session information and collect information on how you visit and access our web pages. We collect information on the web pages visited by our customers to help us continue to improve our services. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. No user information is passed from our website to any other website.

Third Party Advertising

No other third parties advertise on our website.

Log Files

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyse trends, administer the site, track users movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Information Disclosure

Personal information may be shared or disclosed to government agencies or agents pursuant with judicial orders, government regulation and / or court issued subpoenas.. The user specifically consents to the transfer of his/her information to fulfil this purpose.

Special Offers and Updates

Former customers will not be contacted for promotion purposes after their day of departure.

Communication

We communicate with users on a regular basis to provide requested services and with regard to issues relating to their account, we correspond via email or phone, in accordance with the users wishes. On the day of departure from a holiday rental our customers are sent an email asking for feedback about their stay with a referral discount promotion.

We may send newsletters, promotional material or marketing emails or send an evaluation / follow up email to clients who have booked an apartment after they have left their accommodation. Users who do not wish to receive a follow-up email, as part of our customer service policy, please contact us.

Security;

This Web site takes every precaution to protect our users information. When users submit sensitive information via the Web site, their information is protected both online and off-line.
To ensure the confidentiality of user information, we use leading security technology and procedures that are regularly reviewed and updated. We have also obtained a digital certificate from Thawte Server CA (part of the VeriSign group), an industry leader in the protection and management of data transmission and storage.
Our systems are configured with industry standard data encryption and firewall technology. When you send us your user information to us over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.