At ZeWelcome, accessible from https://zewelcome.com, one of our priorities is to respect the private data of our visitors. This confidentiality policy contains information collected and recorded by ZeWelcome and on how we use it.
Zewelcome.com follows a standard procedure for using logs. These files categorize visitors when they visit websites. All hosting companies follow these procedures as part of their hosting services analysis. The information collected by these logs are: Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, exit/return pages, as well as potentially the number of clicks. This data is in no way linked to personally identifiable information. This data allows us to analyze trends, administer the site, track users' movements around the website, and gather demographic information.
Cookies and Web Beacons
Just like any other website, Zewelcome.com uses "cookies". These cookies are used to store information including visitor preferences and which pages of the site have been opened or visited. This information is used to optimize the user experience by customizing the content of our web page based on the type of browser used and/or other information.
See this list if you wish to access the privacy policies of each of Zewelcome.com's advertising partners
Third Party Privacy Policies
You can disable cookies from your personal settings in your browser. If you would like to learn more about cookie management in different web browsers, please visit the web sites of the respective browsers.
Information for Children
Protecting children using the Internet is another of our priorities. We encourage parents and legal guardians to observe, participate, guide and/or monitor their online activity. Zewelcome.com does not knowingly collect personally identifiable information from children under the age of 13. If you believe that your child may have provided such information on our website, we strongly encourage you to contact us immediately. We will then do everything in our power to remove this information from our files.
Purpose of the processing (purpose and legal basis)
The company ZeWelcome, whose headquarters are located in Saint-François (97118) in Guadeloupe, 5 Avenue de l'Europe, Immeuble Hotel Bwa Chick, has an online sales website. This site allows to receive the orders of our customers and the data collected on this occasion are recorded and treated in a customer file.
This file allows us to :
Manage the orders, the payment and the delivery.
To carry out marketing operations (loyalty, promotions) and to send advertisements by e-mail to our customers who have not objected or who have accepted:
On products similar to those they have ordered.
On other products offered by the company. For example, if a customer buys a dress, a body cream may be offered.
To transmit the data of our customers who have accepted it to our commercial partners, to enable them to send advertising (see below).
Legal basis for processing
Management of orders: the legal basis of the processing is the execution of a contract (Cf. article 6.1.b) of the European Data Protection Regulation).
Sending commercial solicitations by e-mail on products similar to those ordered by customers: the legal basis of the processing is the legitimate interest of the company (see Article 6.1.f) of the European Data Protection Regulation), namely to promote our products to our customers.
Sending commercial solicitations by e-mail on other products offered by the company ZeWelcome: the legal basis for the processing is consent (see article 6.1.a) of the European Data Protection Regulation), as required by article L. 34-5 of the French Post and Electronic Communications Code.
Transmission of the e-mail address to business partners: the legal basis for the processing is consent (see Article 6.1.a) of the European Data Protection Regulation).
Keeping of accounts involving the retention of data for a period of 10 years: the legal basis for the processing is the legal obligation (see article 6.1.c of the European Data Protection Regulation).
Categories of data
Identity: title, surname, first name, address, delivery address, telephone number, e-mail address, date of birth, internal processing code allowing identification of the customer, data relating to registration on opposition lists.
Order data: transaction number, purchase details, purchase amounts, invoice payment data (payments, outstanding payments, discounts), product returns.
Data relating to means of payment: bank card number, expiry date of the bank card, visual cryptogram (which is immediately deleted).
Data necessary for the realization of the actions of development of customer loyalty and canvassing: history of purchases.
Recipients of the data
The customer and billing departments of ZeWelcome are the recipients of all categories of data.
Its subcontractors, responsible for the delivery of its orders, are recipients of the identity, address and telephone number of our customers.
The e-mail addresses of customers who have accepted are transmitted to our business partners (list of business partners, regularly updated):
Duration of data retention
Data necessary for the management of orders and billing: for the duration of the commercial relationship and ten (10) years under accounting obligations.
Data required to carry out loyalty and canvassing activities: for the entire duration of the business relationship and three (3) years from the last purchase.
Data relating to means of payment: this data is not kept by the ZeWelcome company; it is collected during the transaction and is immediately deleted once the purchase is settled.
Data concerning the lists of opposition to receiving prospection: three (3) years.
If you no longer wish to receive advertising from ZeWelcome (exercise of the right of opposition or withdrawal of consent already given), contact us (provide a link here to a form for exercising your rights to information technology and civil liberties, showing the different hypotheses detailed above).
If, after having consented to the transmission of your data to our commercial partners, you wish to reconsider this choice and no longer receive advertising from them, contact us (provide a link here to the form for exercising your data protection rights).
(NB: a link allowing customers and prospects to request the deletion of their e-mail address from the prospecting list must systematically appear on the solicitations sent by e-mail)
You can access your data, rectify it or have it deleted. You also have a right to portability and a right to limit the processing of your data (see the cnil.fr website for more information on your rights).
To exercise these rights or for any questions about the processing of your data in this scheme, you can contact our DPO.
Contact our DPO electronically: firstname.lastname@example.org