Privacy Policy

PRIVACY POLICY — MAISON ENILEH

1. DATA CONTROLLER

MAISON ENILEH, registered with the Trade and Companies Register under SIREN number 101 539 351, with its registered office at 6 Rue Francois Legallais, C401 33260 La Teste-de-Buch, acts as the data controller for personal data collected in connection with its seasonal rental and property management activities.

For any questions regarding the protection of personal data, you can contact:
📧 contact@maisonenileh.fr

1. PERSONAL DATA COLLECTED

As part of its services, MAISON ENILEH collects the following data:

• Identification data: last name, first name, date of birth

• Contact information: postal address, email address, telephone number

• Booking data: dates of stay, number of travelers, preferences

• Payment data: bank details (via secure providers only)

• Technical data: IP address, browser type, connection data

This data is collected when you:

• make a booking
• fill out a form
• browse the website

• communicate with MAISON ENILEH

1. PURPOSES OF PROCESSING

The collected data is used to:

• manage bookings and stays

• ensure customer relations (before, during, and after the stay)

• manage payments and deposits
• respond to requests and complaints
• improve services offered

• comply with legal obligations (invoicing, tourist tax, etc.)

1. LEGAL BASIS FOR PROCESSING

Processing is based on:

• the performance of a contract (reservation, rental)

• compliance with legal obligations

• legitimate interest (service improvement, security)

• consent, when required (cookies, marketing)

1. DATA RECIPIENTS

Data may only be transmitted to those parties necessary for the performance of the service:

• booking platforms (e.g., Airbnb, Booking)

• secure payment providers

• technical providers (Smily software, web hosting)

• operational partners (cleaning, maintenance, reception)

MAISON ENILEH undertakes never to sell or transfer personal data to third parties for commercial purposes.

1. DATA RETENTION PERIOD

Data is retained:

• for the duration of the contractual relationship

• then archived for the legally required retention periods (including tax and accounting requirements)

• marketing data is retained until consent is withdrawn

1. DATA SECURITY

MAISON ENILEH implements all necessary technical and organizational measures to guarantee:

• data confidentiality

• data integrity

• data protection against unauthorized access

Payments are processed through secure providers compliant with current standards (PCI-DSS).

1. COOKIES AND TRACKERS

This website uses cookies to:

• improve the user experience

• analyze browsing activity

• measure audience

Users can at any time:

• accept or refuse cookies
• modify their preferences via their browser settings

1. USER RIGHTS

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

• right of access to your data

• right to rectification

• right to erasure

• right to restriction of processing

• right to object

• right to data portability

You can exercise these rights at any time by contacting:
📧 contact@maisonenileh.fr

You will receive a response within a maximum of 30 days.

1. DATA CONCERNING MINORS

The services offered by MAISON ENILEH are not intended for minors.
No voluntary collection of data concerning minors is carried out.

1. POLICY CHANGES

MAISON ENILEH reserves the right to modify this privacy policy at any time to ensure its compliance with applicable regulations.

The applicable version is the one in effect on the date of browsing the website.

1. GOVERNING LAW

This policy is governed by French law.

In the event of a dispute, the competent courts will be those of the jurisdiction where MAISON ENILEH's registered office is located.