Privacy Policy – La Côte Immo Conciergerie

1. Introduction

This privacy policy aims to inform travelers (hereinafter referred to as “users”) about how La Côte Immo Conciergerie collects, uses, and protects their personal data.

We are committed to complying with applicable regulations, in particular the General Data Protection Regulation (GDPR).

2. Data Collected

As part of our services, we may collect the following data:

First and last name
Email address
Phone number
Booking information (stay dates, number of guests, preferences)
Payment information (via secure providers only)
Identity data if required by local regulations

3. Purpose of Data Collection

Personal data is collected for the following purposes:

Management of bookings and stays
Communication with travelers
Organization of concierge services (cleaning, check-in, assistance, etc.)
Compliance with legal obligations (e.g., police registration forms, tourist taxes)
Improvement of our services

4. Data Sharing

Data may only be shared with:

Property owners concerned
Partner service providers (cleaning, maintenance, check-in)
Administrative authorities when required by law

No data is sold to third parties.

5. Data Retention

Data is retained only for as long as necessary:

Customer data: up to 3 years after the last contact
Data related to legal obligations: according to legally required retention periods

6. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or disclosure.

7. User Rights

In accordance with regulations, you have the following rights:

Right of access
Right to rectification
Right to erasure
Right to object
Right to restriction of processing
Right to data portability

To exercise your rights, you can contact us at: [contact email]

8. Cookies

If you use a website, it may use cookies to improve user experience and analyze traffic.

9. Contact

For any questions regarding this privacy policy:

La Côte Immo Conciergerie
11 avenue de la côte bleue, 13960 Sausset-les-Pins
[conciergerie@lacote-immo.com](mailto:conciergerie@lacote-immo.com)
+33 4 42 39 19 86

10. Policy Updates

This policy may be updated at any time. The applicable version is the one published on our official platforms.