Privacy Policy

1. Data Controller

This Privacy Policy explains how Maison Privat collects, uses, stores and protects your personal data when you visit our website, contact us or make a reservation through our website or third-party booking platforms.

Data Controller
Maison Privat
Address: Av,Kurt Konrad Mayer, 67, 10
Tax Identification Number (NIF/CIF): Y2588260S
Email: info@maisonprivat.com)
Website: www.maisonprivat.com)

1. Scope

This Privacy Policy applies to:
* Visitors to our website;
* Guests making reservations;
* Property owners;
* Suppliers and service providers;
* Individuals contacting Maison Privat by email, telephone or online forms.
This policy does not apply to third-party websites that may be linked from our website.

1. Personal Data We Collect Depending on the services you use, we may collect:

Identification Information
* Full name
* Nationality
* Date of birth (where legally required)
* Passport or national identity document details (where legally required)

Contact Information
* Email address
* Telephone number
* Postal address

Reservation Information
* Property booked
* Check-in and check-out dates
* Number of guests
* Reservation reference
* Special requests

Payment Information
Payments are processed through secure third-party payment providers.
Maison Privat does not store complete credit or debit card information.

Technical Information
When visiting our website we may automatically collect:
* IP address
* Browser type
* Device information
* Operating system
* Language preferences
* Date and time of access
* Pages visited
* Referring website

1. Purposes of Processing We process personal data for the following purposes:
2. Managing reservations
3. Preparing rental agreements
4. Guest identification
5. Customer support
6. Property management
7. Processing payments
8. Issuing invoices
9. Complying with legal obligations
10. Communicating with guests before, during and after their stay
11. Preventing fraud
12. Website administration
13. Improving our services

14. Marketing communications (only with your consent where required)

15. Legal Basis
    We process personal data on one or more of the following legal grounds:

16. Performance of a contract;

17. Compliance with legal obligations;

18. Legitimate business interests;

19. Consent, where required by law.

20. Data Sharing
    We may share personal information with trusted third parties where necessary for providing our services, including:

21. Booking platforms (such as Airbnb and Booking.com)

22. Property Management Systems (including Smily)

23. Payment providers

24. Accounting and tax advisers

25. IT service providers

26. Professional advisers

27. Public authorities where required by applicable law
    We never sell personal data.

28. International Transfers
    Some service providers may process data outside the European Economic Area.
    Whenever this occurs, Maison Privat ensures that appropriate safeguards are in place in accordance with the GDPR, including Standard Contractual Clauses or other approved transfer mechanisms.

29. Data Retention
    Personal data is retained only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with legal obligations.
    Typical retention periods include:

30. Reservation records: for the period required by applicable legislation.

31. Accounting and tax records: in accordance with Spanish tax legislation.

32. Customer communications: as reasonably necessary for customer service.

33. Marketing subscriptions: until consent is withdrawn.

34. Security
    Maison Privat applies appropriate technical and organisational measures to protect personal data against:

35. unauthorised access;

36. accidental loss;

37. alteration;

38. disclosure;

39. destruction.
    Although we use industry-standard security measures, no internet transmission can be guaranteed to be completely secure.

40. Your Rights
    Under the General Data Protection Regulation (GDPR), you have the right to:

41. Access your personal data;

42. Rectify inaccurate information;

43. Request deletion of your personal data;

44. Restrict processing;

45. Object to processing;

46. Request data portability;

47. Withdraw consent where processing is based on consent.
    To exercise any of these rights, please contact: info@maisonprivat.com

48. Complaints
    If you believe your personal data has been processed unlawfully, you have the right to lodge a complaint with the competent supervisory authority.
    For Spain: Agencia Española de Protección de Datos (AEPD)
    Website: www.aepd.es

49. Cookies
    Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance user experience.
    For detailed information, please consult our Cookie Policy.

50. Third-Party Websites
    Our website may contain links to external websites.
    Maison Privat is not responsible for the privacy practices or content of those websites.
    Users are encouraged to review the privacy policies of any third-party websites they visit.

51. Changes to this Privacy Policy
    Maison Privat may update this Privacy Policy from time to time.
    The latest version will always be available on our website, together with the date of the latest revision.
    Continued use of our services after publication of any changes constitutes acceptance of the updated Privacy Policy.

52. Contact
    If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact: Maison Privat Email: info@maisonprivat.com
    Website: www.maisonprivat.com